Value Stream Process Refinement

This video demonstrates the process of refining a value stream map, enabling teams to make real-time adjustments and collaborate seamlessly on optimizing workflows. The refinement process starts with an initial value stream map, which is then enhanced through collaborative input and the addition or modification of process steps. This iterative approach helps teams identify friction points, eliminate inefficiencies, and continuously improve their value stream.

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To begin, users select the "Refine Map" option in the platform, which opens a pop-up screen outlining the steps for refinement. The first action is to invite collaborators by starting a session. Participants can join the session via a shared QR code, allowing team members to contribute simultaneously, regardless of location. This collaborative feature ensures that all relevant stakeholders can provide input and align on the value stream’s structure in real time.

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As the session progresses, teams can modify the map by adding, removing, or rearranging process steps. For instance, in the example of a drive-through restaurant, the system initially suggests a set of steps such as “Greet Customer,” “Take Order,” and “Process Payment.” The team might identify a gap in the process, such as the need for a “Quality Check” step before food is delivered to the customer. The system allows them to add this step and adjust its position within the sequence, ensuring the process flows more logically and efficiently.

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By facilitating these changes quickly and collaboratively, the platform empowers teams to iterate faster, uncover deeper insights, and continuously refine their processes. This ongoing cycle of feedback and adjustment ensures that value streams are consistently optimized for both efficiency and effectiveness, helping organizations improve their operational performance at every stage.

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